Chaspi | Chaspi

Last updated: October 2025

1. Introduction

Chsapi ("we", "us", "our") operates the website https://chsapi.com and related services (collectively, the "Service"). We respect your privacy and are committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and your rights in relation to that data.

2. Controller and Contact

Email: info@chaspi.com

3. Scope and Legal Basis

This Policy applies to all users of the Service worldwide. Depending on where you live, different laws may apply (for example: EU GDPR, California CCPA/CPRA, and national law). Where applicable, we rely on lawful bases such as consent, contract performance, legitimate interests, legal obligations, or your explicit consent for special categories of data.

4. Information We Collect

We collect information classified below. We only collect what is necessary for the purposes described.

Account & Profile Data: name, organization, job title, email, password hash, profile photo (if provided).
Contact & Transaction Data: communications, billing details, invoices, subscription status.
Technical & Usage Data: IP address, device and browser information, cookies, log files, page views, usage analytics and performance metrics.
User-Provided Content: messages, files, prompts, code, feedback, and any content you submit to the Service.
Sensitivity & Special Categories: we do not intentionally collect racial, health, biometric or other special-category data. If such data is provided, we will process it only with explicit consent or as required by law.

5. Use of Information

We use personal data for the following purposes:

To provide and maintain the Service, process transactions, and manage accounts.
To respond to requests, support inquiries, and enforce our Terms.
To improve, personalize and develop features and products (including model & AI improvements where permitted).
To comply with legal obligations, prevent fraud, and protect rights and property.
For marketing and communications where you have consented; you may opt-out at any time.

6. AI, Automated Decisions & Disclaimers

Chsapi uses artificial intelligence and machine learning components to analyze polymer-industry data and to generate responses, summaries, and suggestions. Important points:

Non-deterministic nature: AI outputs are probabilistic and not guaranteed to be correct or complete.
Not professional/legal/medical advice: Any technical, legal, or safety-related recommendations produced by AI should not be relied upon as definitive professional advice. You should consult licensed professionals for critical decisions.
Human review: We recommend human verification of AI-generated results before operational use. For certain high-risk use-cases we may restrict automated replies or require explicit confirmation.
Training and improvement: User inputs, prompts, and AI outputs may be logged and used to improve our models and services in accordance with this Policy unless you have opted out where an opt-out mechanism exists.
Liability limitation: To the maximum extent permitted by applicable law, Chsapi disclaims liability for damages caused by reliance on AI-generated content.

7. Cookies, Tracking & Analytics

We use cookies and similar technologies to operate the Service, personalize content, analyze traffic, and provide advertising where relevant. You can manage cookie preferences through our cookie banner and browser settings. For details on categories collected and third-party trackers.

8. Sharing and Disclosure

We may disclose personal information to:

Service providers and subprocessors (hosting, analytics, email, payments) under written contracts and appropriate safeguards.
Affiliates, business partners, or in the event of a corporate transaction (sale, merger, reorganization) with notice to users.
To comply with legal processes, law enforcement, or to protect rights, property or safety.

We do not sell personal data for monetary consideration. If you believe we sold your data, contact info@chaspi.com.

9. International Transfers

Your data may be transferred or processed in countries other than where you live, including countries that may have different data protection laws. We implement contractual protections and technical safeguards (e.g., standard contractual clauses or equivalent measures) where required.

10. Data Retention

We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category; when no longer needed, data is deleted or anonymized.

11. Your Rights

Subject to applicable law, you may have rights including access, correction, deletion, objection, restriction of processing, portability, and the right to withdraw consent. To exercise rights, contact: info@chaspi.com. We will respond within applicable statutory deadlines.

12. Security

We implement administrative, physical and technical safeguards intended to protect personal data. No system is impenetrable; in the event of a data breach we will follow applicable breach notification laws and inform affected users in a timely manner.

13. Children

Our Service is not directed to children under 13 (or higher age where required). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.

14. Changes to This Policy

We may update this Policy. When changes are material, we will notify via prominent notice or email. The effective date at the top reflects the current version.

15. Complaints and Enforcement

If you have concerns, contact our DPO at info@chaspi.com. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction (for EU residents, the relevant Data Protection Authority).

Note: This Privacy Policy is a template and does not constitute legal advice. Consult qualified counsel for full legal compliance prior to publication.